Privacy Policy

TCINOB is committed to safeguarding customer privacy and ensuring that personal information is handled in a secure and responsible manner.

This Privacy Policy explains how information is collected, used, and protected when you interact with our website or place an order.

By using this website, you acknowledge this Privacy Policy.

Business Name: TCINOB

1. Information We Collect

When you interact with TCINOB, we may collect the following information:

• Full name

• Contact number

• Email address

• Shipping and billing address

• Order and transaction details

• Device-related information, such as IP address and browser type

Payment-related data for prepaid transactions is processed through third-party payment gateway providers. TCINOB does not directly collect or store sensitive financial information, such as complete card details or banking credentials, unless explicitly stated otherwise.

2. Use of Information

Collected information may be used for the following purposes:

• Processing and fulfilling orders

• Coordinating shipping and delivery

• Providing order updates and customer support

• Detecting and preventing fraudulent or unauthorized transactions

• Improving website performance and user experience

• Sending promotional communications where consent has been provided or otherwise permitted by law

3. Sharing of Information

TCINOB does not sell or rent customers’ personal information.

Information may be shared with trusted third parties where necessary to operate our business, including:

• Payment gateway providers for secure transactions

• Logistics and courier partners for order delivery

• Website hosting and technical service providers

• Other service providers necessary to fulfil orders and provide customer support

Such information is shared only to the extent reasonably necessary for the relevant purpose and subject to applicable privacy requirements.

4. Data Security

TCINOB takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic and usage patterns

• Remember user preferences

• Improve website functionality and performance

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Marketing & Communication

TCINOB may use customer contact details for:

• Order confirmations and delivery updates

• Customer service communications

• Promotional offers, product launches, and other marketing communications where consent has been provided or as otherwise permitted by law

Customers may opt out of promotional communications at any time using the unsubscribe option, where available, or by contacting our support team. Essential order-related communications may still be sent when necessary.

7. Data Retention

TCINOB retains personal information only for as long as reasonably necessary to:

• Fulfil orders and provide services

• Maintain business, tax, and accounting records

• Comply with legal obligations

• Resolve disputes and enforce applicable policies

Information may be deleted or anonymized when it is no longer required, subject to applicable legal requirements.

8. Customer Rights

Subject to applicable law, customers may:

• Request access to their personal information

• Request correction of inaccurate information

• Request deletion of personal information where legally permissible

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

Requests can be submitted using the contact details provided below. We may need to verify the customer’s identity before processing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or services. TCINOB is not responsible for the privacy practices of external websites. Customers are encouraged to review the privacy policies of those websites before sharing personal information.

10. Policy Updates

TCINOB may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any revised policy will be published on this page, along with the updated effective date where appropriate.

11. Contact Information

For privacy-related questions, concerns, or requests, please contact us:

Business Name: TCINOB

Email: support@tcinob.com

WhatsApp: +91 98051 18934

We will review privacy-related requests and respond within a reasonable timeframe, subject to applicable legal requirements.